Terms and Conditions (Effective Date: December 31, 2024)

1. Introduction

By accessing or using Neohato.com, you agree to be bound by these Terms and Conditions, our Privacy Policy, and other relevant policies. If you do not agree with any part of these terms, please refrain from using our website.

2. Use of Website

  • Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase on our website.
  • Account Creation: You may be required to create an account to complete a purchase. You agree to provide accurate and complete information when creating your account and to update it as necessary.
  • Prohibited Activities: You may not use our website for any illegal or unauthorized purposes, including but not limited to fraud, hacking, or transmitting harmful content.

3. Product Information

We strive to provide accurate and up-to-date product information. However, we do not guarantee the completeness, accuracy, or reliability of product descriptions, images, or other content provided on our website.

Pricing and availability are subject to change without notice.

4. Order Acceptance and Payment

  • Order Confirmation: After placing an order, you will receive an order confirmation email. This email serves as an acknowledgment of your order but does not constitute acceptance.
  • Payment Authorization: We reserve the right to reject or cancel orders if payment cannot be processed or if there are any discrepancies in product availability.
  • Transaction Security: All transactions on Neohato.com are processed through secure payment systems. We take reasonable measures to protect your personal information.

5. Delivery and Shipping

  • Shipping Methods: We provide several shipping methods at checkout. You can choose the one that best suits your needs based on delivery time and cost.
  • Delivery Times: Estimated delivery times vary depending on the shipping method and destination. While we strive to meet these estimates, delays may occur due to unforeseen circumstances.

6. Returns and Refunds

For information regarding returns and refunds, please refer to our Sales Policy above.

7. Limitations of Liability

We are not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products. In no event will our liability exceed the amount paid for the product in question.

8. Indemnity

You agree to indemnify and hold Neohato.com, its affiliates, and its employees harmless from any claims, losses, or damages arising out of your use of the website or your violation of these Terms and Conditions.

9. Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with the updated effective date. By continuing to use our website, you agree to be bound by the revised terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the state of Georgia, United States, without regard to conflict of law principles.

11. Contact Information

If you have any questions regarding these Terms and Conditions or need assistance, please contact us at: