Privacy Policy (effective as of December 31, 2024)
Introduction
Welcome to Neohato.com. We value your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or make a purchase.
Information We Collect
We collect various types of information from users who visit our website and make transactions. The information collected may include:
Personal Identification Information:
This may include your name, email address, phone number, billing and shipping addresses, payment information, and any other personal information you provide.Non-Personal Identification Information:
We may collect non-personal information such as your IP address, browser type, device type, and other data related to your browsing behavior on our website.
How We Use Your Information
We use your personal information for the following purposes:
Processing Transactions:
To process your orders and payments, fulfill your requests, and deliver your purchased items.Communication:
To send order updates, promotions, newsletters, and other marketing materials if you have opted into receiving them.Improving Our Website:
To analyze trends and improve our website based on your usage patterns, ensuring a more personalized and efficient experience for you.Compliance with Legal Obligations:
To comply with applicable laws and regulations, such as those related to taxation, fraud prevention, and data protection.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies are small text files that store information about your preferences to make your next visit more efficient. You can choose to disable cookies in your browser settings, though some features of the website may not function properly if cookies are turned off.
Third-Party Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share information with third-party service providers that help with payment processing, shipping, and marketing. These third parties are obligated to protect your information and are not allowed to use it for their own purposes.
Data Security
We take reasonable steps to protect your personal data from unauthorized access, loss, or misuse. Our website uses industry-standard encryption technologies (SSL) to ensure that your sensitive information, such as credit card details, is securely transmitted during the checkout process.
Your Rights and Choices
As a user, you have several rights regarding your personal information:
Access and Correction:
You have the right to access the personal information we hold about you and request corrections if necessary.Opt-Out of Marketing:
You may opt-out of receiving marketing communications from us at any time by using the unsubscribe option in emails or contacting us directly.Data Deletion:
You can request the deletion of your personal data by contacting us. However, certain data may be retained for legal and accounting purposes.
Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately so we can take appropriate action.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this page regularly to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Address: 135 Hampstead Ave #1009, Savannah, Georgia
Phone Number: (912) 352-2109
Email: [email protected]
Website: www.neohato.com